Mise en Place - Hospitality & Hotel Business in Rio de Janeiro, Brazil
Hospitality in Performance

Mise en Place is a Consultancy firm dedicated to the Hospitality and Hotel Business. 
Our purpose is to lead hospitality development projects and support the performance of sustainable hotel strategies. 

Based in Rio de Janeiro, we mix local knowledge with international experience to deliver solutions for:
Hotels & Boutique Hotels, Resorts & Eco Retreats, Restaurants & Food Concepts, Business Centers & Companies, Leisure & Wellness.

Our international team of experts focus on creating strategic models for new projects and designing performance solutions for existing ventures. Our principal clients are investors, developers & operators of hotels as well as various Hospitality ventures. 

Mise en Place offers two lines of solutions with the common goal to enhance long term results of your Hospitality venture. We offer customized solutions for:

 - New ventures: our goal is support the development and opening of new hotels and hospitality ventures: from identifying the market potential, assessing its feasibility and return on investment as well as planning entry sales & marketing strategies. Our solutions also include expertise and know how for hotel opening planning.

- Operating ventures: our focus is to develop the performance of hotel strategies for existing properties: from assessing the quality of the customer experience , organizing the operational structure, strategic objectives as well creating customized training and sustainable plans. 


New Ventures  : Hospitality Development Solutions

Our line of solutions for New Ventures is focusing on developing innovative Hotel strategies for new properties.
Mise en Place goal is to provide advanced solutions in Hotel Development to make a successful launch of your new venture . 
Our areas of focus are in Market Analysis, Financial Assessment, Business Development and Hotel Organizational Management.

Our line of solutions is dedicated to support new Hospitality and Hotel developments.

-       Hospitality Market Studies & Surveys

-       Feasability & Business Modeling

-       Business Development Strategy

-       Hotel Opening & Conversion

Although there are similarities between hotel and other commercial property developments, hotel development has unique characteristics and requires specific management expertise. Hotels are usually ’single-use’ properties, whose primary revenue is generated from a service-based industry. They have a market value directly related to their ability to generate future net income by means of their operations. The essence of successful hotel property development lies in understanding these unique characteristics.


Operating Ventures  : Hotel Management Solutions

Results don’t happen by accident. Companies that create consistently exceptional customer experiences do not succeed because they always hire better employees or offer better products at lower prices; they succeed because they build carefully aligned systems that everyone in the organization uses to measure, manage and improve the customer experience.

Our line of solutions for Operating Ventures is focusing on supporting Hotel Strategies of existing properties in Brazil.
Mise en Place goal is to provide advanced solutions in Hotel Management to make your venture outperform its competition. 
Our areas of focus are in Customer Experience, Hotel Management, Team Training and Sustainability.

Our goal is to deliver leading edge solutions to consistently drive profits and efficiencies.

-       Mystery Shopper & Customer Experience

-       Hotel Performance Coaching

-       Hospitality Team Training

-       Eco-Hotel Program

For us, SERVICE is art. A hotel sells more than just rooms, an hôtelier sells a customer experience that will make guest loyal. In order to become a leader in the market, hotels needs to innovate and positively impact guest experience. The hotel team is central in delivering this promise. Our solutions provide a solution to enhance sales increase, cost control, product optimization, service excellence and guest loyalty.

---